Customer Reviews

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Susan Flood
(10 ratings)
5 out of 5 based on 10 ratings.
10 user reviews.
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Susan is a gem to work with.

Barbara F. Higgins, Trustee
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My name is Ron Seeholzer and I recently retained Susan Flood to guide me through the listing and sale of my mother's residence. From the first time I interviewed her until the day we locked up my mom's house for the last time together I throughly enjoyed my experience with Susan. Her insight and support were outstanding through-out the entire process. I would highly recommend her services to anyone looking to buy or sell a home. A+ an excellent transaction & experience

Karen Seeholzer
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As a first time home buyer, Susan was phenomenal. Her keen eye, professionalism, and engagement made our process of navigating home ownership a process we can fondly look back on. From viewing properties to answering questions to filing paperwork, Susan was truly a pleasure to work with. Rest assured, when you work with The Floods Real Estate, you’re in good hands!

Mark Licastro
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As a first time home buyer, navigating the housing market was really intimidating. We could not have wished for a kinder, more patient person to hold our hand through the whole process than Susan. She was able to hone in on our style and personalities to help us find the perfect house for us. When it came to purchasing the house, Susan was incredibly supportive and responsive, making sure we had all of our t's crossed and i's dotted on time to close. We are so very thankful and will be recommending Floods Real Estate to anyone and everyone!

Julia Simpson
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Susan Flood was wonderful through every step of the home buying process. She is very knowledgeable, and really seemed to care about our needs throughout the purchase. I would highly recommend Susan Flood to anyone looking for a great real estate agent. Susan was a pleasure to work with.

Mark Dee
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I can't say enough positive things about Susan! She was amazing, especially with moving from out of state and doing the entire process remotely. As a first time buyer, her patience and willingness to explain each step was greatly appreciated. Susan's accessibility, thoroughness, and professionalism were impeccable. Because of her eagerness to go the extra mile, the many stresses of moving were significantly reduced. I would recommend Susan to family, friends, and others.

Angela Carey
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Our family can’t say enough positive things about Susan and her team. She took good care of us in every step of the process. Susan was extremely knowledgeable of the local market, professional, and her response time was fast! We will be referring Susan to other family members and friends. Not only is Susan a great realtor but she has become our friend.

Sarah Hovsepian
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The Floods provided the best professional service we have ever received. Susan and her team are professional, competent, and thoughtful. She works with a network of trusted professionals and handles all aspects of the real estate process quite well. If you are buying or selling a home around Cleveland, you would be stupid not to hire Susan Flood as your agent.

Elliott Stark
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Loved working with Susan! She was very knowledgeable and professional when it came to selling my home. Susan explained the selling process to me, hired a professional photographer, provided guidance on the listing price, and was available day and night whenever I had questions or got overwhelmed. Definitely recommend using Susan if you’re looking for a great realtor!

Barbara
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Susan (and Brian) did a great job of selling several investment properties for our family. They were consistently professional throughout the process. It was a pleasure working with them!

Mike Goulder

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